Quick facts

Service type: Newcomer
Eligibility: Newcomers of all ages, including Permanent Residents, Convention Refugees, Protected Persons, Naturalized Canadian Citizens, Refugee Claimants, Temporary Foreign Workers and International Students. Program exemptions include Canadian-born citizens, visitors and visitor visa holders.
Delivery: Currently, the program is being offered virtually and in person.
Fee: Free
Program dates: Year-round

Program description

We support newcomers and refugees as they settle in Canada and start their new lives. Our team can assist with:


  • Accessing services: Employment, health care, housing, education, training and legal aid
  • Immigration questions: Citizenship, permanent residency, work permits and other issues
  • Applying for government income support and benefits: Ontario Works, Child and Family Benefits, Toronto Welcome Policy, etc.
  • Connecting with community programs: Language training, professional development, recreational activities and children’s programs


Supporting resources

Citizenship test preparation classes

This program offers citizenship test preparation classes. Learn more here.

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Newcomer settlement services

For more information about our wide range of newcomer settlement services, check out this resource.

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Program testimonials



“My Settlement Counsellor helped me fill out my citizenship application last year when the pandemic was unfolding in Toronto. Most of the places were closed. I would say that the quality of service of this program is top-notch. A lot of immigrants like myself have been hugely benefited by it.”



“I came to Canada in 2016 with my family from Syria as refugees with no English, no money and no support. You helped me to get a job, enrolling me in English classes and many other things for me and my family. And eventually I was able to get my citizenship last week. Thank you again.”

How you can help

To volunteer, please contact volunteer@woodgreen.org. Donations are graciously accepted through the WoodGreen Foundation.

Ready to participate?



Due to COVID-19, the program is currently offered in a hybrid model, both virtually and in person.


If you are interested in this program, please contact (416)-405-5100 to connect with a Settlement Counsellor, or fill out this form.


To learn more, please contact:

Contact information

Amanda Choo

Manager, Family Settlement Services

(416) 645-6000 ext. 2100


815 Danforth Ave.
Toronto, ON
M4J 1L2

1491 Danforth Ave.
Toronto, ON
M4J 1N5

260 Wellesley St. E.
Toronto, ON
M4X 1G6

1533 Victoria Park Ave.
Toronto, ON
M1L 2T3

2930 Lake Shore Blvd. W
Toronto, ON
M8V 1J4

41 Chauncey Ave
Toronto, ON
M8Z 2Z2


Monday − Friday: 9 a.m. − 5 p.m.

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