Settlement services for immigrants and refugees, both individuals and families.
Quick facts
Service type: Newcomer
Eligibility: Newcomers of all ages, including Permanent Residents, Convention Refugees, Protected Persons, Naturalized Canadian Citizens, Refugee Claimants, Temporary Foreign Workers and International Students. Program exemptions include Canadian-born citizens, visitors and visitor visa holders.
Delivery: Currently, the program is being offered virtually and in person.
Fee: Free
Program dates: Year-round
Program description
We support newcomers and refugees as they settle in Canada and start their new lives. Our team can assist with:
Accessing services: Employment, health care, housing, education, training and legal aid
Immigration questions: Citizenship, permanent residency, work permits and other issues
Applying for government income support and benefits: Ontario Works, Child and Family Benefits, Toronto Welcome Policy, etc.
Connecting with community programs: Language training, professional development, recreational activities and children’s programs
Supporting resources
Citizenship test preparation classes
This program offers citizenship test preparation classes. Learn more here.
“My Settlement Counsellor helped me fill out my citizenship application last year when the pandemic was unfolding in Toronto. Most of the places were closed. I would say that the quality of service of this program is top-notch. A lot of immigrants like myself have been hugely benefited by it.”
Manal
Client
“I came to Canada in 2016 with my family from Syria as refugees with no English, no money and no support. You helped me to get a job, enrolling me in English classes and many other things for me and my family. And eventually I was able to get my citizenship last week. Thank you again.”
How you can support
Every gift makes a lasting difference in our community
With English Language training, newcomers can expand employment opportunities and access government services and community resources. We provide child care during class and support with transportation expenses for our in-person sessions.
We work with Syrian newcomers, both individuals and families, to address their unique challenges as they settle in Canada. Services are offered in Arabic and English.
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The Youth Wellness Centre is a welcoming and inclusive space offering a range of services, including financial counselling, settlement programs, mental health support and access to community-based services to find supportive housing and employment opportunities.
Designed for youth who are new to Canada, this program offers recreational, skill-building and mental health services, working with young newcomers as they make friends and settle into their new home.
This 4-week training program supports older workers (45+) in building the skills needed to adapt to the fast pace of developments in technology and the changing world of work.
In partnership with George Brown College, this 11-week skills training program provides newcomers and jobseekers with an opportunity to start their skilled trades career in plumbing. Participants will have access to additional supports to assist them with their training throughout the program.
The Newcomer Women Entrepreneurship Program (NWEP) is a free online training program for English and Arabic-speaking women who are interested in learning and developing entrepreneurial skills to start a business.
The Newcomer Community Integration Program (NCIP) works to address barriers experienced by newcomer immigrants and refugees who identify as women. We help to improve access to supports and opportunities that foster social and economic integration.
Personalized Career Accelerator (for Newcomers to Canada)
The Personalized Career Accelerator program (formerly known as Mentoring Pathways to Employment) helps skilled newcomers to succeed in a Canadian job search and connects them with a mentor with shared experiences who can support their journey.
Our Diverse Workforce Advantage Program (formerly known as Employer Engagement for Immigrant Integration) can help your organization get a competitive edge in today's rapidly changing world of work. We can strengthen your workforce through training and access to a pipeline of skilled and experienced newcomer talent.
Older Workers’ Initiative (Ontario Works recipients only)
The Older Workers’ Initiative (OWI) aims to improve access to sustainable employment for job seekers aged 45 years or older who are on Ontario Works and have been unemployed for at least 1 year.
815 Danforth Ave. Toronto, ON M4J 1L2, and 1533 Victoria Park Ave. Toronto, ON M1L 2T3
The Youth Possibilities Project (YPP) is funded by Service Canada’s Youth Employment and Skills Strategy. The program is open to youth aged 15 – 30 and offers 4 weeks of paid pre-employment training, followed by a 10-week paid job placement. With support from a job developer, participants explore their career options, secure a placement opportunity in their chosen field and gain valuable work experience and practical skills.
The Mentoring Partnership connects skilled immigrants with Canadian professionals in their field. Newcomers work with mentors to understand Canadian industry trends and the local labour market, develop more effective job search strategies and build their professional network.
Commitment required: 18 hours over three months (about 1.5 hours per week)
Better Jobs Ontario (formerly known as Second Career) provides unemployed individuals with financial support and skills training to secure in-demand jobs in their communities.
Delivered in partnership with George Brown College, this free training program is designed to prepare participants for entry-level work in the manufacturing sector. This program includes 14 weeks of CNC/Precision Machining training and employability skills training, as well as an 8-week paid job placement.
Building Code Skills Development for Internationally Trained Individuals
Delivered by George Brown College in partnership with WoodGreen, this 20-week skills-training program prepares internationally trained job seekers for the role of Building Official, working in the construction sector or public administration.
Industrial Mechanic Millwright Pre-Apprenticeship Program
This free program equips students with skills related to the millwright trade, which involves installing, maintaining, diagnosing and repairing industrial machines. Delivered by George Brown College in partnership with WoodGreen, the program includes trade readiness, employment preparation and academic upgrading.
