Settlement services for immigrants and refugees, both individuals and families.
Quick facts
Service type: Newcomer
Eligibility: Newcomers of all ages, including Permanent Residents, Convention Refugees, Protected Persons, Naturalized Canadian Citizens, Refugee Claimants, Temporary Foreign Workers and International Students. Program exemptions include Canadian-born citizens, visitors and visitor visa holders.
Delivery: Currently, the program is being offered virtually and in person.
Fee: Free
Program dates: Year-round
Program description
We support newcomers and refugees as they settle in Canada and start their new lives. Our team can assist with:
Accessing services: Employment, health care, housing, education, training and legal aid
Immigration questions: Citizenship, permanent residency, work permits and other issues
Applying for government income support and benefits: Ontario Works, Child and Family Benefits, Toronto Welcome Policy, etc.
Connecting with community programs: Language training, professional development, recreational activities and children’s programs
Supporting resources
Newcomer settlement services
For more information about our wide range of newcomer settlement services, check out this resource.
“My Settlement Counsellor helped me fill out my citizenship application last year when the pandemic was unfolding in Toronto. Most of the places were closed. I would say that the quality of service of this program is top-notch. A lot of immigrants like myself have been hugely benefited by it.”
Manal
Client
“I came to Canada in 2016 with my family from Syria as refugees with no English, no money and no support. You helped me to get a job, enrolling me in English classes and many other things for me and my family. And eventually I was able to get my citizenship last week. Thank you again.”
How you can support
Every gift makes a lasting difference in our community
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