Frequent Asked Questions

  • Will any training or orientation be offered?

    We would never think of placing you in a role without training! We provide a general orientation session all our volunteers regardless of the position they apply for, in addition to other training opportunities throughout the year.

  • Do you require background screening?

    Yes. All of our roles require you to complete a vulnerable sector screening (police background check) prior to working with clients. If you do not have an existing screening that has been completed in the last 12 months, WoodGreen will provide you with the application form for Toronto Police. Depending on your address, you need to apply for police check in your area. There may be a charge for this service as levied by you police jurisdiction.


    However, due to the current COVID-19 situation, you could be required to complete an online BackCheck for some positions that don’t involve in-person activities and direct contact with clients.

  • Is COVID Vaccination needed for all roles?

    No, only few roles where you have a direct contact with vulnerable groups in the communities. In each position posted, there’s more information about vaccination requirements, if applicable.

  • What are COVID/health measure in place to protect volunteers?

    For the roles involve direct contact with people, programs will provide cloth masks, sanitizers and face shields to the volunteer, and surgical masks to provide to clients if they do not have a mask during the visit. Also, some trainings are conducted to ensure that all precautions are taken into consideration by new volunteers.

  • I’m a high school student. Can I complete my 40-hour community involvement with WoodGreen?

    Yes. We welcome high school students who want to volunteer during the summer. We do have limited opportunities for high school students however because of age restrictions. Please contact us for more details.

  • Who will you accept as a reference?

    Where possible, we ask for professional references from an employer, school or other volunteer role. We understand that this is not always possible, and we do accept references from friends etc., just not immediate family members. It is very helpful if you connect with your references in advance to let them know we will be contacting them as this can help to speed up the recruitment process.

  • Do you provide reference letters to your volunteers?

    We are happy to provide reference letters for volunteers who have completed their volunteer assignment with WoodGreen.

  • I work Monday to Friday 9 to 5, are there any roles I can volunteer in?

    Most of our volunteer opportunities take place during regular business hours. We do have some positions (for example, our Community Connections roles) that take place outside of these times. Please check the list of current opportunities for more details.

  • What can I expect from volunteering?

    You will experience the satisfaction of knowing you are providing a vital service to the community. You will make new friends, learn new skills, and probably grow in self-esteem and confidence. There may be some challenging moments, but remember your involvement is brightening others’ lives and making a real difference.

  • I live outside of Canada can I volunteer for WoodGreen?

    No, we only accept volunteer residing in Canada. Most volunteers are located within Ontario Province to have easier access into our offices.

  • Can I do student placement with WoodGreen?

    Yes, WoodGreen accepts student placements in multiple programs each study term. you need to visit our Student/Internship page to view our current opportunities. If you didn’t find the suitable placement for you, you can fill out our general intake application form and we will contact you if there’s a match to your requirements.

  • I am new to Canada, am I eligible to volunteer for WoodGreen, and do I need Canadian work or volunteering experience to be considered as a volunteer?

    Newcomers are highly encouraged to volunteer, and only few positions require specific work experience and/or education background.

  • I have a question that isn’t on this list!

    No problem! You can get in touch with us by phone (437)-218-2615 , or email [email protected]

Need Help?

Volunteer Office



815 Danforth Ave. , Suite 300
Toronto, ON
M4J 1L2


Monday to Friday

9AM – 5PM

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