1 min read
22 May 2020

A message to our valued walk-in counseling community

A Message to Our Valued Walk-In Counseling Community,

The health and safety of our clients and clinicians is our top priority as we continue to closely monitor the impacts of COVID-19. On May 14th, the Ontario government announced the initial phase (Stage 1) of reopening and expanding various services across the province, including the gradual reopening of in-person mental health and addiction services.

We are working hard to resume our in-person walk-in counseling service and meet the criteria established by the Ontario government to keep you and our clinicians safe while we do so, including our ability to:

  • Minimize the risk of spreading the virus;
  • Adjust services to meet physical distancing, enhanced hygiene measures, cleaning, and screening measures;
  • Access personal protective equipment (PPE); and
  • Implement new health and safety standards, as well as purchase necessary equipment, during this challenging time.

In the interim, we will continue to offer virtual counseling sessions as we have been over the past few weeks. You can connect with us by calling 416-645-6000 ext. 1990 between 3:45pm and 6:30pm every Tuesday and Wednesday to receive an over-the-phone counseling session.

Please continue to visit our website and follow us on Twitter, Facebook, and LinkedIn for up-to-date information and updates about our services. We appreciate your patience and understanding during this challenging time.


We look forward to seeing you again soon.