The Employment Consultantation Student supports employment-service clients through intake, eligibility screening, job-search assistance, and workshops. Maintains confidential records, uses service databases, and develops practical case-management and client-service skills.
Reponsibilities
- Conduct client prescreening and checking the eligibility for the IES program.
- Support resume and job search activities.
- Assist with workshop preparation and delivery.
- Use employment service databases and Microsoft Office applications.
- Demonstrate professional communication with clients and colleagues.
- Apply confidentiality and privacy standards in all client interactions.
- Develop an understanding of employment service delivery and case management processes.
Qualifications & Skills
- Professional communication (verbal and written)
- Active listening
- Customer service
- Interpersonal skills
- Time management
- Organizational skills
- Empathy and compassion
- Client-centered approach
- University undergraduate in Social worker/CDP students
- Bengali speaking will be an asset
Screening Requirements
- Cover letter and Resume
- Online Application
- Interview
- Vulnerable Sector Screening
- 2 References
Training & Learning Opportunities
- Volunteer & Student Services provides orientation, self-learning training packages and other career development opportunities.
- Specific and technical training will be provided by the direct supervisor.