In partnership with the Canada Revenue Agency and the Community Volunteer Income Tax Program (CVITP), we serve thousands of clients annually, providing professional, free tax filing services to marginalized populations.

As a volunteer, you will engage with clients, prepare their tax returns, and assess their eligibility for tax benefits and credits. We provide comprehensive training and on-the-job mentoring, ensuring you have the necessary skills and resources to excel in your role. We offer both in-person and virtual tax service options, enabling us to continue serving our clients effectively.

Responsibilities

Applications are now open for the upcoming tax season. You will be contacted in November to schedule an interview.

As a tax preparer volunteer with the WoodGreen Tax Clinic, you will:

• Complete online and in-person tax trainings provided by WoodGreen and the CRA
• File client tax returns using UFILE software
• Explain tax return results and answer tax related questions
• Adhere to WoodGreen and CRA policies and procedures
• Provide high-quality support and customer service to a diverse group of clients
• Use interpretation services as needed for clients who have limited English-speaking skills
• Have an opportunity to connect and build new friendships with a large community of volunteers

Skills & Qualifications

• Respectful, empathetic, and sensitive to the needs of individuals from diverse cultural, ethnic, and socioeconomic backgrounds – including newcomers, refugees, and individuals experiencing crisis
• Strong communicators with a minimum Level 6 Canadian Language Benchmark in English
• Excellent in using computers and navigating digital tools (including UFILE, Microsoft Teams, etc.)
• Familiar with Canadian tax documents and tax policies, or have experience filing personal tax returns (an asset, but not mandatory)

Eligibility Requirements

• Be 18 years of age or older
• Have a valid Social Insurance Number (SIN) which cannot expire any time during the year you volunteer
• Have filed your 2024 tax return
• Apply for and have an active EFILE number and RepID
• Provide a clear Vulnerable Sector Screening Check
• Provide 2 references

NOTE FOR REMOTE VOLUNTEER APPLICANTS: You must have :

• A computer with a Windows operating system and the ability to download UFILE software
• A private and quiet space to speak with clients over the phone
• A reliable internet connection

Commitment

• Attend mandatory online and in-person trainings in late January and February
• Commit to a minimum of two 3-hour shifts per week (March to end of May 2026), and choose from morning, afternoon, evening, or Saturday shifts – in-person or virtual
• Must maintain the same weekly schedule for the full duration of tax season

Locations

• 815 Danforth Avenue
• 1533 Victoria Park
• 2930 Lakeshore Blvd W