Medical Escort for Seniors

Registration is required
3–4 hours per week, 3-month commitment
This service is offered on-site
18+ years
Various Locations within East and West Toronto (Please view the description for more details)

About the position

WoodGreen’s Seniors’ Care and Wellness team offers a range of integrated programs that aim to promote the wellbeing of seniors in our community. The Medical Escort program provides older adults with door-to-door escorts to medical appointments. We are seeking friendly, patient and caring individuals to assist us in delivering this essential service.




  • Volunteers meet clients at their homes, ensure that they are safe and comfortable during transit and assist them in arriving at their appointment on time
  • Public transportation or Wheel Trans will be used for travel to the appointment; TTC tokens will be provided; there is no need for a personal vehicle
  • The purpose of this role is to escort the client to and from their appointment, not to act as an adviser regarding medical issues



What You Bring to the Team:

  • Sensitivity to the needs and challenges faced by seniors and adults living with disabilities
  • Professional, patient and empathetic, with a desire to help older adults living in low-income and isolated situations
  • Effective communication and active listening skills
  • Ability to keep sensitive information confidential
  • Excellent interpersonal skills and ability to connect with people from diverse backgrounds and build strong working relationships


Shift hours:

  • 3–4 hours per escort
  • Flexible scheduling
  • Weekday morning and afternoon shifts available




  • Orientation to WoodGreen’s programs, policies, and procedures (Virtual)
  • Senior Support Service Training (Virtual)
  • Professional Development Training (In-person)




  • 3-month minimum commitment



Screening Requirements:

  • Vulnerable Sector Screening
  • (2) References check



Catchment areas:

  • East Toronto(Victoria Park Ave. to Bayview Ave., Eglington Ave. E. to Lake Shore Blvd)
  • West Toronto(Yonge to Dufferin Street, Eglington Ave. E. to Lake Shore Blvd. )


Important Note: while you are filling out the application form, scroll down to the Screening Questions related to the Volunteer role you are applying to. You may skip screening questions related to different roles you are NOT applying to.

COVID-19 Precautions

  • WoodGreen provides volunteers with masks, sanitizer and face shields; masks are provided to clients if required
  • PPE training will be conducted to orient new volunteers to COVID-19 precautions
  • Effective September 7, 2021, all new volunteers will be required to provide proof of COVID-19 vaccination at least 14 days prior to commencing volunteering

Volunteers in action

Ready to Participate?

Apply now and join us to make the difference in our community.


Need help?

Volunteer Office

Bethelhem Birara

(647) 298-5831


Various Locations within East and West Toronto (Please view the description for more details)


Monday to Friday

9AM – 5PM