Gain further experience as a volunteer front desk attendant through greeting clients and answering questions. Offer information on WoodGreen’s resources and program information, inform staff once clients arrive, respond to emails, and support scheduling.
Responsibilities:
- Support reception and front desk functions including greeting clients.
- Answering questions, sharing WoodGreen resources and program information, informing staff when clients arrive, responding to emails, and supporting scheduling.
- Track completed tasks.
Skills Development Goals:
- Develop and/or enhance customer service, teamwork, organizational and communication skills
- Gain additional experience in administration
- Enhance knowledge of social service environment, community and employment resources available
What do you bring to team:
- Strong computer literacy, especially Microsoft Office
- Customer service skills
- Ability to work independently and collaboratively
- Comfort interacting with high risk, marginalized, and vulnerable individuals
- Speaking additional languages is a big asset.
- Respectful and inclusive communication
- Tone of voice, body language, and active listening
- Managing client interactions in person, by phone, and by email
- Cultural humility and trauma informed communication
Locations:
- 815 Danforth Ave
- 1533 Victoria Park Ave
- 219 Dufferin St.
- 2930 Lakeshore Ave
Shift hours and Commitment
- Monday to Friday
- 3-month commitment
- 10-15 hours weekly
Screening Requirements:
- Resume
- Attendance at an Information Session
- Two references (1 personal, 1 professional)
- Vulnerable Sector Screening (instructions provided after acceptance)
Training:
- Specific training related to the position will be provided in addition to comprehensive orientation about WoodGreen services, programs, mission and vision
Applicants must attend mandatory information sessions related to their position. Sessions will be held on these dates. Please sign up to attend one of the following:
- May 19, 2026
- May 26, 2026
- June 2, 2026
- June 9, 2026