Banking Advisor
ROYAL BANK PLAZA, 200 BAY ST:TORONTO
About the Job
As an RBC Banking Advisor you are a highly engaging, client focused individual with advance discovery and problem resolution skills, who attracts, nurtures and grows relationships with existing and new to RBC clients. In partnership with first point of contact advisors, you are responsible for assisting members of our community who walk-in or book appointments at RBC retail banking locations. Using your expertise in everyday banking, credit and investments, you personally fulfil on simple and select complex, personal and business solutions, while providing warm introductions to the right RBC Partner for more complex banking needs.
Requirements
Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course) or willingness to obtain it within your training period
A passion for hosting an exceptional client experience
Curiosity, emotional intelligence and empathetic communication skills
Flexibility, a self-motivated eagerness to learn and determination to succeed
Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)