FAQ

From the Volunteer tab, click on “Volunteer Opportunities”, scroll down to view all available positions, click on “Learn More” to read the job description, and then click on “Apply” on the right side of the page.

Volunteers are required to complete a background check (either Sterling Backcheck or a Vulnerable Sector Check). Some departments or roles may require additional qualifications, such as a degree or a valid driver’s license. You will also need to provide two references (one personal and one professional).

Yes. We provide a general orientation session for all volunteers, regardless of the position applied for. Also, some mandatory trainings are required to be completed through our volunteer platform “Better Impact”. Additional training opportunities are offered throughout the year.

Yes. All roles require a police background check, either a Vulnerable Sector Check (VSC) or myBackCheck, depending on the role. VSC is required for client-facing roles. myBackCheck is used when there is minimal or supervised client interaction.
The VSC process may take up to 8 weeks in Toronto due to high volume, and up to 2 weeks in other parts of the GTA. myBackCheck results are typically available within 24-48 hours.

This depends on the program or role you’re applying for. Please contact us at [email protected] for more details.

Yes, if it was completed within the last 12 months. If it’s older than 12 months, you will be required to reapply for a new one.

Yes. We welcome high school students who wish to volunteer, especially during the summer. However, opportunities may be limited due to age restrictions. Please contact us at [email protected] for more details.

Where possible, we prefer professional references from an employer, school, or previous volunteer role. If that’s not possible, we also accept personal references (excluding immediate family members). It’s helpful to inform your references in advance so they’re prepared, this can help speed up the recruitment process.

Yes. We’re happy to provide reference letters for volunteers who have completed their volunteer assignments with WoodGreen and showed good performance.

Most opportunities take place during regular business hours, but some roles, such as Community Connections, occur outside these times. Please check the list of current opportunities for more information https://www.woodgreen.org/individual-volunteer-opportunities

Yes, we do have volunteer positions that are virtual. Please check the list of current opportunities for more information https://www.woodgreen.org/individual-volunteer-opportunities

You can expect the satisfaction of providing a vital service to your community, making new friends, learning new skills, and building your confidence. While there may be challenges, your involvement will brighten lives and make a meaningful impact.

No. We only accept volunteers residing in Canada. Most of our volunteers are in Ontario to allow easier access to our offices.

Yes. WoodGreen accepts student placements in various programs each term. Visit our Student/Internship page to view current opportunities https://www.woodgreen.org/internships-student-placements. If you don’t find a suitable placement, feel free to contact us by phone, email, or through our contact form, we’ll reach out if a match becomes available.

Absolutely! We encourage newcomers to apply. Only a few roles require specific work experience or educational backgrounds.

The timeline varies depending on the program requirements and orientation schedules. It may take anywhere from 48 hours to 3 months.

No problem! You can reach us by email at [email protected].