Settlement Mentor

Registration is required
1–2 hours per week, 3-month commitment
This service is offered virtually

About the position

The Newcomer Community Integration Program (NCIP) offers settlement, employment and information services to immigrant and refugee women through one-on-one counselling, workshops and mentoring. Clients are matched with volunteer mentors who provide practical advice and resources and help them make connections in the community. We are seeking volunteers to join this unique newcomer program.




As a Settlement Mentor, you will support newcomers who identify as women by:

  • Actively listening, engaging and empowering mentees to help them reach their settlement and employment goals
  • Providing mentees with resources and advice on topics such as social and professional networking, job interview skills, access to services (healthcare, childcare and education), Canadian culture, budgeting, volunteering and more



What You Bring to the Team:

  • Preference goes to those who are currently employed
  • Age 18+
  • Identify as a woman
  • Leadership skills, including effective communication, networking, collaboration, reliability, team building, effective feedback, empathy and active listening skills
  • Comfortable providing settlement resources and advice to newcomers



Shift hours:

  • 1–2 hours per week
  • Flexible scheduling depending on client and volunteer availability




  • 3-month minimum commitment
  • Willing to remain in the mentoring pool for 6 months



Screening Requirements:

  • Online background check
  • (2) References check

Volunteers in action

Ready to Participate?

Apply now and join us to make the difference in our community.


Need help?

Volunteer Office

Bethelhem Alemu



815 Danforth Ave. , Suite 300
Toronto, ON
M4J 1L2


Monday to Friday

9AM – 5PM