Quick Facts

Registration is required
Weekdays variable scheduling (Please check the description below for more details)
18+ years
815 Danforth Ave, and 2930 Lake Shore Blvd

About the position

Employment Services is a dynamic and result-oriented program within CPU that offers a range of resources, support, and services to respond to job seekers’ employment needs and employers’ hiring demands. Employment Services aims to help Ontarians find sustainable employment by connecting them to gainful employment opportunities and guiding individuals on a path to higher skills and training to achieve their career goals.



  • Welcome clients and visitors with excellent customer service providing a friendly & welcoming atmosphere
  • Providing information about WoodGreen’s programs, services and upcoming events
  • Handle incoming calls, inquiries and/or deliveries; directing to the appropriate recipients
  • Aid visitors with registration for the Resource & Information Centre at Employment Service sites
  • Assist in scheduling appointments with Staff and/or for Workshops or Information Sessions
  • Support with front desk administrative tasks as required; filing, scanning and/or data entry
  • Maintaining reception area; keeping desk clean, organized & stocked with necessary supplies
  • Participate in special event coordination for onsite activities
  • Maintain visitor privacy, confidentiality & adhering to Agency Policies
  • Should be able to communicate clearly with client who walks into the center and support them with their inquiries


What do you bring to team:

  • Develop and/or enhance customer service, team work, organizational and communication skills
  • Enhance knowledge of social service environment, community and employment resources available
  • Experience working in customer service in a multicultural setting
  • Strong Interpersonal & Communication skills
  • Willing to learn, flexible & resourceful
  • Good decision-making, judgment, time management, and problem-solving skills
  • Strong computer skills with Microsoft Office applications


Shift hours:

  • Weekdays full-time Afternoon/morning at 815 Danforth Ave.
  • Morning at 2930 Lake Shore Blvd



  • Shift starts from 9:00 a.m. to 1:00 p.m. (morning shift) or Shift starts from 1:00 to 5:00 p.m. Monday to Friday (afternoon) Monday to Friday 20 hours at 815 Danforth Ave.
  • 3 shifts per week at 2930 Lake Shore Blvd

Please indicate the location you are interested to volunteer


Screening Requirements:

  • Interview
  • Vulnerable Sector Screening
  • Reference Check




Ready to participate?

Apply now and join us to make the difference in our community.


Need help?

Contact information

Bethelhem Alemu

Volunteer Coordinator, Community Connections

(437) 218-2615


815 Danforth Ave
Toronto, ON
M4J 1L2

2930 Lake Shore Blvd
Toronto, ON
M8V 1J4


Monday to Friday

9AM – 5PM