Client Support Volunteer

Registration is required
Commitment: 3-month commitment | 10 to 15 hours weekly
Delivery: This service is offered on-site
Eligibility: 18+years old
Location: 444 Logan Ave, and 1533 Victoria Park Ave

About the position

Gain hands-on experience in client intake and administrative tasks. In this position, you will assist the program team with client intake, support service delivery, and track completed tasks.

 

Responsibilities:

  • Support program delivery through intake assistance
  • Note taking
  • Complete program specific data entry tasks including CRM updates
  • Tracking systems and completed tasks
  • seek clarification from team staff or volunteer lead as needed

 

Skills Development Goals:

  • Equity, diversity, and inclusion principles
  • Understanding barriers faced by clients
  • Trauma informed and strengths-based approaches
  • Respectful engagement and anti-stigma practices

 

What You Bring to the Team:

  • Strong computer literacy, especially Microsoft Office
  • Customer service skills
  • Ability to work independently and collaboratively
  • Positive attitude and willingness to learn
  • Comfort interacting with high risk, marginalized, and vulnerable individuals
  • Speaking additional languages is a big asset

 

Shift hours and Commitment:

  • 10-15 Hours weekly
  • 3-month commitment

 

Location:

  • 444 Logan Ave
  • 1533 Victoria Park Ave

 

Screening Requirements:

  • Resume
  • Attendance at an Information Session
  • Two references (1 personal, 1 professional)
  • Vulnerable Sector Screening (instructions provided after acceptance)

 

Training:

  • Specific training related to the position will be provided in addition to a comprehensive orientation about WoodGreen services, programs, mission and vision.

 

Applicants must attend mandatory information sessions related to their position. Sessions will be held on these dates. Please sign up to attend one of the following:

  • May 19, 2026
  • May 26, 2026
  • June 2, 2026
  • June 9, 2026

Ready to Participate?

Apply now and join us to make the difference in our community.

Apply

Need help?

Volunteer Office

Ada Smith

Location

444 Logan Ave
Toronto, ON
M4M 2P1

1533 Victoria Park Ave
Toronto, ON
M1L 2T3

Hours

Monday to Friday

9:00 AM – 5:00 PM