Quick facts

Service type: Housing & Homelessness
Eligibility: Individuals 16+ and families
Delivery: Currently, this service is being offered by phone. This information will be updated once in-person programming resumes.
Fee: Free
Partners: Access to Housing, Access Point, City of Toronto, PAID ID Clinic

Program description

Our Housing Help Centre assists individuals 16+ and families in locating and securing safe and affordable housing.


We offer the following services by phone:


  • Housing support
  • Search for affordable Market Rent, co-op, affordable and alternative housing
  • Access to Access Point and WoodGreen Housing applications
  • Access to RentCafé and support with updating applications and unit bidding
  • Eviction prevention services
  • Information and referrals
  • Access to provincial rent supplements (case-by-case basis)
  • Support with ODSP/OW/CPP/OAS applications and communications
  • WoodGreen Rent Bank loans and rent supplements (case-by-case basis)

WoodGreen Housing Application

To apply for WoodGreen housing, please complete this application form.


Applications must be accompanied by proof of status in Canada (i.e., birth certificate, Canadian passport, Permanent Resident card, Refugee Claimant form). Applications can be submitted to the Housing Help office by fax (416) 645-6484 or mailed to:


WoodGreen Housing Help

650 Queen St. E.

Toronto, ON M4M 1G5


For more information or support in filling out the application, please contact us.

Additional housing support services in Toronto

Access to Housing (Rent-Geared-to-Income housing)


The Access Point (supportive housing)


Central Intake (emergency shelter intake): (416) 338-47660



650 Queen St. E.

Toronto, ON

M4M 1G5

How you can help

Donations are graciously accepted through the WoodGreen Foundation.

Ready to participate?



Please contact us to book a phone appointment.

Contact information

Housing & Homelessness Services

416-645-6000 ext. 2500


Monday Friday: 9 a.m. – 5 p.m.

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