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Meet some of our clients


You might be surprised to learn that WoodGreen's clients are your neighbours, and the people you see on the bus or who you pass on the street. They are people who have immigrated to Canada in search of a better life, but can't find affordable housing or access basic healthcare. They are youths and adults who, no matter how hard they try, just can't seem to get a job. They are seniors struggling to cope with significant health, mobility and socialization issues. They are adults living with mental health and developmental challenges trying to find a place to fit in. WoodGreen's clients are the thousands of individuals and families who come to us each year to access the essentials of life.

Here are a few of their stories:

Helping a woman with Alzheimer's disease maintain her independence
Supporting a young man to achieve his life goals
Providing a stable home for a man living on the streets
Building a better life for two brothers who immigrated to Toronto
Supporting a local family with a new approach to early learning
Giving someone with a developmental challenge a sense of purpose



Helping a woman with Alzheimer's disease maintain her independence

Mary is a retired professional with Alzheimer’s disease. Her husband, who works full time, could no longer leave her home alone during the day because she needed constant supervision. Mary’s husband did not want to admit her to a long term care facility – he wanted to keep his wife at home and in their familiar neighbourhood.

Mary and her husband turned to WoodGreen’s Adult Day Program so Mary could be in a safe environment during the day, where she could be helped to maintain the best physical and cognitive functioning possible. By participating in the Adult Day Program, Mary has made friends and she has lots of opportunity for social interaction. While she may have lost a lot in terms of her cognitive functioning, she continues to love to hold the hand of our staff, go for a walk in the garden patio and participate in activities with other seniors in the program.

Thanks to WoodGreen, Mary is one of more than 70 seniors in the Adult Day Program who are able to continue to live at home with their families and loved ones – helping them maintain dignity and independence.

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Supporting a young man to achieve his life goals

Opening the door to new opportunities, WoodGreen's Employment Services help people set and achieve important life goals. Rupert is one of these people.

A student at the University of Western Ontario, Rupert was recently chosen as an Ambassador on the 2004 Junior Team Canada Mission to China and Hong Kong. Rupert believes that WoodGreen has played an important role in helping him get to where he is today.

Rupert's first summer job placement working at the CNE was through WoodGreen's Youth Job Centre which aided in his resume building and job search process. He also began volunteering for WoodGreen in grade 12, helping at fundraising events and visiting seniors. He says that this experience “inspired him to become more involved as a youth” as he went on to become the vice president of external affairs at his high school and a member of the Toronto District School Board's Super Council working to ensure that students' concerns were being addressed.

Today Rupert is studying business and international development, and is involved in many extra-curricular and volunteer activities at school. He is also the recipient of two provincial scholarship awards. “WoodGreen's services have had a positive impact on my career and leadership development,” says Rupert. “Getting involved as a youth has propelled me to achieve my goals.”

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Providing a stable home for a man living on the streets

Nearly 20 years ago, Brian lost his wife, two children and his mother in a fire. Struggling to cope with his tragic loss, Brian ended up losing his job and becoming homeless. During his last 10 years on the street, he lived in Tent City, an illegal squatter community in the east end of Toronto, and started using drugs and developed multiple health issues. When Tent City was closed down in the fall of 2002, Brian was evicted from his trailer along with the approximately 100 residents who had been living there.

Thankfully with the assistance of WoodGreen, the City of Toronto and Toronto Community Housing Corporation, Brian has been able to find and maintain housing in the private rental market. The City of Toronto's rent supplement pilot project for the ex-residents of Tent City ensures that Brian's monthly rent is paid, while WoodGreen provides housing support to ensure that he keeps his apartment. As a result, Brian's life changed dramatically for the better. Now 60, he finally has a stable home of his own and he has stopped taking drugs. His health has improved dramatically and he feels safe, no longer having to worry about the security issues of being on the street.

A recent study of the ex-residents of Tent City showed that since getting off the streets 70 per cent had cut their use of drugs and alcohol, 15 per cent had gone back to school and 11 per cent had found part-time employment. This same study also showed that helping people with a history of homelessness through rent supplements and housing support is much more cost effective – 28 per cent less – than supporting the same individuals in the shelter system.

Sadly many people still die on the street every year because of a lack of affordable housing. That's why more programs like this one are needed. For Brian, it has meant that for the first time in 20 years, he has hope for the future.

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Building a better life for two brothers who immigrated to Toronto

In the summer of 2003, after years of being moved around and brutalized by their father and his relatives, two teenage brothers were referred to WoodGreen's Immigrant Services by the Children's Aid Society in Toronto. Having first immigrated to Canada in 1999, they were being treated as illegal immigrants and being asked to leave the country, after their father (born in Zaire) had withdrawn his sponsorship of them.

Their lives had taken them from an early childhood in Switzerland, to being kidnapped by their father and taken to France and then to Canada. While reunited with their mother for a few short years in her homeland of Zimbabwe, she died suddenly there. So the brothers were sent back to live with their father in Canada who abused them both physically and psychologically, and refused to feed them. In part, as a result of the abuse, the younger brother developed a schizophrenic condition.

WoodGreen intervened to keep the brothers in Canada. Assembling a team of individuals, including a refugee lawyer, the boys' guidance counsellor at school, a staff psychiatrist at the Hospital for Sick Children and their Member of Parliament, WoodGreen helped to convince Citizenship and Immigration to allow the brothers to become protected persons of the Government of Canada. The brothers are very excited about becoming citizens of Canada – the one place they feel truly accepted and safe. It has given them a sense that they really belong somewhere and that they can now finally go on and build their lives.

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Supporting a local family with a new approach to early learning

When Keri, a mother of four, enrolled her daughter in the Bruce/WoodGreen Early Learning Centre, she could see the advantages of the program almost immediately.

One of five Toronto First Duty Projects, Bruce/ WoodGreen combines kindergarten, child care and parenting supports into one comprehensive program. Lower teacher-to-child ratios, available parental supports and regular communication between all the staff in the program create a place where children feel comfortable and secure – a place ideal for optimum learning and development.

Having had the experience of one daughter who went directly into kindergarten and one daughter in the Bruce/WoodGreen program, Keri says that the differences are incredible. She believes the Bruce/WoodGreen approach has made it much easier for her daughter to adjust to a new school, new routines and other children. She stresses that her daughter is much more comfortable going into new situations and generally more excited about going to school than her older sister, who did not have the benefit of the program.

While the results of a recent study on the program have not been released yet, initial data indicates that children within this new model are advancing quickly academically and that they are thriving both socially and emotionally. Keri attributes the program's success to the ongoing support available to parents and to the excellent communication between staff, who meet weekly to ensure that they are accommodating the children's individual interests and needs within the program. “Having everything integrated into one program really works,” says Keri, adding that it should be made available to all families.

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Giving someone with a developmental challenge a sense of purpose

Chris is an adult with a developmental challenge. Due to a delay in his cognitive processes, he can not hold down a job or support himself financially. At 32, Chris still lives with his parents. After his siblings left home a few years ago, it was very difficult for him to adjust, often feeling left behind. Chris was spending a lot of time at home alone, feeling bored and often isolated. Becoming an active volunteer at WoodGreen about two years ago has changed all that.

Today, Chris volunteers two to three days a week carrying out important responsibilities, including shredding all of the agency's confidential papers, filing reports, and going to the supportive housing cluster every week to unpack and put away the groceries. According to Chris's mom, volunteering at WoodGreen has given him a reason to get out of bed each day. She says that Chris's work at WoodGreen makes him feel valued and gives him a real sense of purpose. He looks forward to coming in to WoodGreen each week and getting his work done, and he's made many friends.

Chris is just one of the more than 75 individuals with developmental challenges in the community that WoodGreen helps each year. He's also one of more than 900 volunteers who give their time and share their talents to support WoodGreen's many essential programs and services.

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